Indyo ("we," "us," or "our") operates the website indyo.com and provides live online AI training services ("Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
1. Information We Collect
Information You Provide
When you use our Services, you may provide:
- Account information: Name, email address, password, and optional company name
- Enrollment information: Name, email, company, and phone number when registering for classes
- Payment information: Handled directly by Stripe. We do not store credit card numbers
- Communications: Messages you send via our contact form, support tickets, or email
- Newsletter subscription: Email address when you subscribe
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent
- Referring URLs
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services
- Process enrollments and payments
- Send enrollment confirmations, class reminders, and meeting links
- Respond to your inquiries and support requests
- Send newsletters and marketing communications (with your consent)
- Analyze usage patterns to improve our website and curriculum
- Comply with legal obligations
- Detect and prevent fraud or abuse
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Stripe: For payment processing. Subject to Stripe's Privacy Policy
- n8n (self-hosted): Our email automation service hosted at n8n.indyo.com
- Zoom: For delivery of live class sessions
- AWS: Our hosting provider (Amazon Web Services Lightsail)
- Law enforcement: If required by applicable law or legal process
4. Cookies
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze site traffic (if analytics tools are enabled)
You can control cookies through your browser settings. Disabling cookies may affect some functionality of our site, including the ability to log in.
5. Payments
All payment transactions are processed by Stripe, Inc. When you make a purchase, you are providing your payment information directly to Stripe. We receive only a transaction confirmation and do not have access to your full credit card number.
Stripe's use of your personal information is governed by their Privacy Policy.
6. Data Retention
We retain your personal information for as long as necessary to provide our Services and comply with legal obligations. Specifically:
- Account data: Retained while your account is active and for 2 years after deletion
- Transaction records: Retained for 7 years for tax and accounting purposes
- Support tickets: Retained for 1 year
- Marketing data: Retained until you unsubscribe or request deletion
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Request deletion of your personal information
- Object to or restrict processing of your personal information
- Receive your data in a portable format
- Withdraw consent at any time (for consent-based processing)
- Opt out of marketing communications via the unsubscribe link in any email
To exercise these rights, contact us at privacy@indyo.com.
8. Security
We implement industry-standard security measures including:
- HTTPS encryption for all data transmission
- Bcrypt password hashing
- Prepared statements to prevent SQL injection
- CSRF token protection on all forms
- HTTP security headers
No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we take reasonable precautions to protect your information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: privacy@indyo.com
- Website: indyo.com/contact